Cookie Policy

 

SINBADEXPRESS COOKIE POLICY

Effective Date: 07/05/2026
Last Updated: 07/05/2026

1. Purpose

This Cookie Policy (the "Policy") has been prepared to inform users about the Cookies and similar technologies used by Sinbadexpress Inc. ("Sinbadexpress," "Company," or "Platform") in connection with www.sinbadexpress.us, its mobile applications, and all related digital services.

This Policy forms an integral part of the Sinbadexpress Privacy Policy.

2. What Are Cookies?

A Cookie is a small text file stored on your web browser or device by a website.

Cookies may be used for the following purposes:

·         remembering user preferences;

·         managing user sessions;

·         enhancing security;

·         measuring website performance;

·         improving the user experience;

·         preventing fraud; and

·         generating statistical information.

Cookies cannot access other files stored on your device and do not contain software capable of damaging your computer or device.

3. Technologies We Use

In addition to traditional browser cookies, Sinbadexpress may use the following technologies:

·         HTTP Cookies;

·         HTML5 Local Storage;

·         Session Storage;

·         Pixel Tags;

·         Web Beacons;

·         Software Development Kits (SDKs) for mobile applications;

·         API-based authentication tokens; and

·         Similar tracking technologies.

For purposes of this Policy, all of the foregoing technologies may collectively be referred to as "Cookies."

4. Types of Cookies

4.1 Strictly Necessary Cookies

These Cookies are essential for the operation of the Platform.

Examples include Cookies used for:

·         user authentication;

·         security verification;

·         maintaining shopping cart functionality;

·         payment processing;

·         identity verification;

·         fraud prevention;

·         load balancing; and

·         remembering essential user preferences.

If these Cookies are disabled, certain features or portions of the Platform may not function properly.

4.2 Performance and Analytics Cookies

These Cookies may be used to measure:

·         the number of visitors;

·         page views;

·         user behavior;

·         error reports; and

·         page loading times.

Whenever reasonably possible, information collected through these Cookies is processed in an aggregated or de-identified manner.

4.3 Functional Cookies

These Cookies may remember:

·         language preferences;

·         preferred currency;

·         display or theme settings;

·         location preferences;

·         recently viewed Products; and

·         favorite items.

4.4 Advertising and Marketing Cookies

Where permitted by the user's preferences and applicable law, these Cookies may be used for:

·         delivering interest-based advertising;

·         measuring advertising effectiveness;

·         evaluating marketing campaigns; and

·         remarketing activities.

Users may modify or withdraw their Cookie preferences at any time.

 

4.5 Security Cookies

These Cookies may be used to:

·         detect fraudulent Accounts;

·         identify unusual login sessions;

·         prevent Account takeover attempts;

·         block automated bot activity; and

·         analyze malicious traffic.

5. Cookie Retention Period

Sinbadexpress may use the following categories of Cookies.

Session Cookies

Session Cookies are automatically deleted when the user closes their browser.

Persistent Cookies

Persistent Cookies may remain stored on the user's device for a specified period.

The retention period varies depending on the purpose of each Cookie.

Upon expiration, a Cookie may be automatically deleted or renewed in accordance with its intended purpose.

6. First-Party and Third-Party Cookies

First-Party Cookies

First-Party Cookies are placed directly by Sinbadexpress.

Third-Party Cookies

The Platform may use third-party services, including but not limited to:

·         payment processing services;

·         analytics services;

·         customer support platforms;

·         fraud prevention solutions;

·         advertising services;

·         mapping services; and

·         Content Delivery Networks (CDNs).

These third-party providers may be subject to their own privacy and cookie policies.

 

7. Purposes of Using Cookies

Sinbadexpress may use Cookies for the following purposes:

·         Membership registration and account management;

·         session management;

·         Order processing;

·         payment security;

·         user authentication;

·         performance analysis;

·         error detection and troubleshooting;

·         improving the customer experience;

·         remembering user preferences;

·         fraud prevention;

·         compliance with legal obligations; and

·         generating statistical and analytical reports.

 

8. Managing Cookie Preferences

Users may manage their Cookie preferences through:

·         their browser settings;

·         their device settings; or

·         the Cookie Preference Center provided by the Platform (where available).

Certain Strictly Necessary Cookies cannot be disabled because they are essential for the operation of the Platform.

Disabling optional Cookies may result in limited functionality of certain Platform features.

9. Browser Settings

Most web browsers allow users to:

·         view Cookies;

·         delete Cookies;

·         block Cookies; and

·         allow Cookies for specific websites.

Changing browser settings may affect the proper functioning of certain features of the Platform.

10. Do Not Track (DNT) Signals

Some web browsers may transmit a "Do Not Track" (DNT) signal.

Because there is currently no universally accepted or legally binding technical standard governing DNT signals, Sinbadexpress may not respond to such signals in all circumstances.

If applicable law imposes different requirements, Sinbadexpress will comply with those legal obligations.

11. Targeted Advertising

Where the user has provided the consent required under applicable law, advertising and marketing Cookies may be used to deliver interest-based advertising.

Where applicable, users may have the right to opt out of such data processing activities.

12. Children's Privacy

Sinbadexpress does not knowingly use interest-based advertising Cookies for children under the age of thirteen (13).

The Platform is not intended for children under the age of thirteen (13).

13. Security

Information collected through Cookies is protected by reasonable administrative and technical security measures.

Sinbadexpress may implement safeguards including:

·         access controls;

·         encryption;

·         firewalls;

·         network monitoring systems; and

·         logging mechanisms.

14. Updates to this Policy

Sinbadexpress may update this Policy from time to time to reflect changes in applicable laws or its Services.

Material changes may be communicated to users through appropriate methods.

The most current version of this Policy will always be published on the Platform.

15. Contact Information

Questions, requests, or inquiries regarding this Cookie Policy may be submitted through the following contact channels:

Company Name: Sinbadexpress Inc.

Principal Business Address: 2100 Lakeside Blvd Ste 160 Richardson TX 75082-4367

Texas Registered Office: 2100 Lakeside Blvd Ste 160 Richardson TX 75082-4367

Privacy Email: privacy@sinbadexpress.us

Customer Support Email: support@sinbadexpress.us

Website: https://www.sinbadexpress.us

SINBADEXPRESS COOKIE PREFERENCE CENTER

Manage Your Cookie Preferences

Sinbadexpress uses Cookies and similar technologies to provide you with a secure, fast, and personalized shopping experience.

Some Cookies are strictly necessary for the operation of the Platform. Other Cookies may be enabled or disabled based on your preferences.

You may modify your preferences at any time to the extent required by applicable law.

1. Strictly Necessary Cookies

Status: Always Active

These Cookies are essential for the basic operation of the Platform and cannot be disabled.

Purposes of Use

·         Secure sign-in;

·         Account authentication;

·         Shopping cart functionality;

·         Order processing;

·         Payment security;

·         Fraud prevention;

·         Traffic load balancing;

·         Security logging; and

·         Language and essential system preferences.

Without these Cookies, certain Platform services may not function properly.

2. Performance and Analytics Cookies

Status: User Preference

These Cookies help us measure the performance of the Platform and improve our Services.

Purposes of Use

·         Page view statistics;

·         Visitor analytics;

·         Performance measurement;

·         Error analysis;

·         Page load times; and

·         Improvement of the user experience.

Whenever reasonably possible, the information collected is processed in an aggregated or de-identified form.

Preference:

Enable

3. Functional Cookies

Status: User Preference

These Cookies remember your preferences to provide a more personalized experience.

Purposes of Use

·         Language preference;

·         Currency selection;

·         Region selection;

·         Favorite Products;

·         Recently viewed Products;

·         Display settings; and

·         Accessibility preferences.

Disabling these Cookies may affect certain personalization features.

Preference:

Enable

4. Advertising and Marketing Cookies
Status: Optional (Based on User Preference)

These cookies help display content and advertisements that are relevant to your interests.

Purposes of Use

·         Interest-based advertising

·         Measuring advertising campaign performance

·         Remarketing

·         Advertising frequency management

·         Marketing analytics

These cookies are enabled only with your consent where required.

Preference:
Enable

5. Security Cookies
Status: Always Active

These cookies help protect your account and the Platform.

Purposes of Use

·         Detecting suspicious login attempts

·         Preventing automated bot activity

·         Identifying account takeover attempts

·         Fraud risk analysis

·         Security verification and authentication

These cookies are essential for maintaining the security of the Platform and cannot be disabled.

6. Changing Your Cookie Preferences

You may update your cookie preferences at any time by using one of the following methods:

·         The "Privacy & Cookie Settings" section in your account;

·         The "Cookie Preferences" link located at the bottom of the website; or

·         Your browser settings (where applicable).

Any changes you make will apply to your future visits. You may need to use your browser settings to delete certain cookies that were previously stored on your device.

7. Browser Settings

Most internet browsers allow you to:

·         View cookies;

·         Delete cookies;

·         Block cookies; and

·         Allow cookies for specific websites.

Please note that if you change your browser settings, some features of the Platform may not function as intended.

 

8. Save Your Preferences

Please select your preferred cookie settings:

Use Essential Cookies Only

Essential + Performance Cookies

Essential + Performance + Functionality Cookies

Accept All Cookies

Continue with My Selected Preferences

9. Withdrawing Your Consent

You may change or withdraw your cookie preferences at any time.

Any withdrawal of consent will apply only to processing activities carried out after the date of withdrawal and will not affect the lawfulness of any data processing performed before your consent was withdrawn.

10. More Information

For more information about the use of cookies, the processing of personal data, and your rights, please refer to the following documents:

·         Sinbadexpress Privacy Policy

·         U.S. State Privacy Notice

·         Do Not Sell or Share My Personal Information Notice (where applicable)

If you have any questions, please contact us at privacy@sinbadexpress.us.